Brax Window Treatments

Brax Manufacturing

  • FAQs

Frequently Asked Questions
Choosing Blinds With Brax

Choosing blinds with Brax is a straightforward process, but we understand that you may have many questions about the process. Here are some frequently asked questions. If we cannot answer your question here, please contact us at the Brax showroom in South Geelong, or via email.

Yes, we certainly do – we offer an obligation free in-home consultation, where one of our trained, experienced Brax staff can advise on the best options to suit your needs and your budget. They will visit your home equipped with samples and will measure your space as part of the quote.

Yes all of our blinds and curtains are custom made to your window size. Our fully trained and experienced staff will visit your home to advise you on the best solution for your windows. Contact our team for more information.

Depending on what you have chosen – many of our products are manufactured in our South Geelong factory, or sourced from other reputable Australian suppliers.

We do have a range of products that are fully imported – such as our Soft Shades and our Plantation Shutters

As all of our products are custom made, to suit our individual customers, we recommend you allow around 3 - 4 weeks for manufacture and installation. We always endeavour to keep our waiting times to a minimum, however at certain peak times of year, such as Christmas or Summer, you may have to wait a little longer.

If you have ordered any of our imported range, such as our Plantation Shutters, you need to allow longer as these products come in from overseas.

It does depend on the style of blind chosen, and how the blind is installed. If you have selected a block out fabric it will not allow any light or UV to penetrate, however you may get some light gap around the sides or the top of the blind. It is something best discussed with our consultants, as every home we visit is different.

Something fitted externally, such as an external awning is the most efficient form of sun protection – preventing sun from hitting the glass, and therefore reducing the amount of radiant heat entering your home (or office). External awnings can prevent up to 75% of heat gain in Summer – which can mean significant savings on your cooling costs.

Testimonials & Customer Reviews

It’s always good to get a little feedback. Here are just a few things Brax customers have had to say about their experiences with us. We really do strive to deliver “more than just blinds”.

"A home should be a place where you feel safe and happy. And I am lucky enough to feel both! From the minute I enter my colour-filled abode via a bright yellow security door to the moment I unwind on my deck under a stylish black and white awning - I feel lucky to be here. To be home. Brax deliver style and functionality alongside fabulous service - it feels good to support a local business too"

Jillian Nielson

“Brax provide expert advice and quality products at really competitive prices...They have to be well priced to thrive in this competitive store and on line market. Their edge is their customer service, advice, professional approach and product back up .... they will be there if things aren’t quite right.”

Robert McHenry

“We have used Brax Window Treatment on multiple times over the years for both rental properties and in our home, and have always been happy with outcome. From show room experience to finished product, choice of materials, advice, comparable pricing, service & fitting it has been professional and timely and we have not had any problems. Have recommend to others and would use this company again.”

Steve and Bronwyn Cooke

“I have had Brax Window Treatments in Newtown fit several of my houses with blinds and awnings. Service is friendly and the results and products are excellent. I have asked for advice on my choices at times and gone with their recommendations and been thrilled with the outcome. I can not recommend them highly enough and will continue to use this company in the future.”

Graeme and Susan Mahoney

“Thank you so much for the opportunity to do the Speed Dating with Julia Green. I absolutely loved it! We got so many tips and ideas from her and I’ve already recommended her service to 3 friends since the event. She was fantastic. It makes you feel very looked after as a client of Brax to be treated to such a great experience and enhances Brax’s already fantastic reputation and above and beyond services. Having an opportunity like this really builds the client relationship and has made us feel very valued. I highly recommend Brax to any family or friends and will continue to do so. Great initiative, very original and well worth it from a client perspective! Thanks to all the team and Julia!”

Brad & Sarah Ottens